Support

Write to hello@gethollyhush.com. A person at Roviq LLC reads every message, usually within a day, and faster in December.

Common questions

• Someone picked the wrong name. Open your group's organizer link, find the person who picked it and tap the key on their card. That gives them a brand-new private link and the old one stops working at once, including anything they connected to ChatGPT. The name does not reopen on the group's pick-your-name page: the new link is copied for you, so send it to that person yourself. Everyone else's link is unchanged.
• I lost my organizer link. We can't recover it for you (links are not stored). If you made the group in ChatGPT, open that chat: the card has a Copy organiser link button.
• Someone says "this link was opened on another device". Each private link works on the first device that opens it. If it was them, they tap continue. If not, tap the key on their card on the organizer page: it issues them a new private link (copied for you to send them) and the old link stops working.
• Delete a group. Use "Delete this draw now" on the organizer page, or email us with the group name and we will delete it. Groups also delete themselves 60 days after the exchange date.
• Hollyhush Secret Santa in ChatGPT: it creates a normal Hollyhush group. Anything it did you can fix on the website. Details in our privacy policy.

Roviq LLC, Boston, MA, USA.